I started a new ride tonight and then launched the mobile app. It went straight to the sneak peek view so I logged out and back in with no change. I stopped and saved my ride then logged out of the mobile app. I started a new ride and logged into the mobile app again but it still didn’t recognize that I was riding. Eventually, I uninstalled the mobile app and reinstalled it, logged in again. It still didn’t recognize the ride. Both my pc and the phone were on the same network.
I was able to connect the phone for my last few rides (up to June 18).
My phone is a Motorola Droid Turbo running Android 4.4.4.