Missing Riders On Zwift Power

Bugs and Support
1

Hi, I just did the Uber Pretzel with about 29 riders. 19 may have dropped out during the race but 10 definitely did finish (I know this because I was #10). When looking at the event, it only shows 7 riders, I am left off the list along with the 2 that finished before me, and everyone that finished or dropped out after me. Is there a time limit after which you won’t show those riders? Or is there some other way to get me on to the finisher list?

Thanks!

I believe the event id is 3799528. It should be the Zwift Insider Epic Ride, Saturday 12/23/23 at 1930 UTC.

2

I believe that when riders are not registered at ZP, they don´t show up.

3

A great many riders aren’t registered on ZwiftPower.

4

Good news, ZwiftPower has updated the results and you, and another rider, are now showing in the results.

Very well done on completing the Uber Pretzel.

5

Must have been the lag time for updating. Thanks for letting me know. And to the others, I know not everyone is registered but I am