After an amazing Stage 3 ride, the Jersey was not awarded
I looked at some other activities where the same happend, as well as some where the jersey was awarded.
I did get the Completion-Email with the link to the HR Shop. Any chance to credit the kit afterwards, or do I have to ride it once more ( might be a 12 hour ride since there is nothing left in the legs)
Did you complete all 3 stages? I would give it some time for Zwift to push out all the awards, lots of people doing the Haute Route could lag the system down. Also, have you logged back in after completing it, most of the time that is when your new kit will arrive.
I did ride alle stages, but the 1st one was a big mess with not syncing correctly. I did get the completion email on stage 1, but not the correct activity status inside Zwift as 4km seems missing, just as with many people on day one.
I also did log in again, that’s when I started wondering. Maybe it happens because when passing the finish line I also got the Parlee Kit, so I rode on to finish the 100k to be sure that all activity-data from the Route is on the servers.
Will check again tomorrow, may be time for a nap now
Hi @Guido_Ilse@Giorgio_Saracco ,
I didn’t receive the jersey either but the reason is that I got it previously after a Haute Route workout.
You might be in the same situation, maybe the jersey is already in your garage?
Exactly the same for me: received an haute route jersey after doing one of their workouts, but didn’t receive any new “finishers kit”. This might explain it indeed, although I agree it’s a pity if these 2 jerseys would be the same…