I reported this to Zwift support on Sunday after it happened, but I got an autoresponse saying the support team was very backlogged, so I figure I’ll try here.
On Sunday, I did a 53km ride. I saved and uploaded as usual to Training Peaks, Garmin and Strava. The only unusual thing was that the Zwift program stopped responding. I waited several minutes, then checked that my ride had been saved in the locations above AND on my Zwift profile. Then I force quit Zwift and went on my way. Later, I noticed that my ride distance did not get added to my profile’s total miles, my Ride California Challenge, or the Parlee Speed Mission.
I started Zwift in January, so I was able to easily count up my ride totals to verify.
In the grand scheme of things, it’s not that big of a deal. But argh! Can anything be done? And how do I prevent this from happening in the future?