MacBook air series of issues

The Archives Archived: Tips and Troubleshooting
1

Recently did a clean install of Zwift on my MacBook Air to try and resolve these issues:-

  1. Often riding alone even when it says there are 300+ riding.
  2. When it does show the list of other riders most of the time the names are blank.
  3. Everyone appears in the Zwift grey kit
  4. Tried joining events both on start screen, auto join and then with a minute to go, pressing join - guess what - couldn’t join.

Any suggestions? Didn’t use Zwift much in the Summer however have been ‘in’ since Beta and these issues appeared over last month or so. My internet speed is ok.

2

That happens when the Internet connection is spotty. 

As a test, try running Zwift on a different network.