lost ride data on iPad Air


(Keith Allen 85kg PACK ZSUN) #1

I have done 2 rides today and both have not saved and both seem to be lost. I am using an iPad Air 1. is there any where on an iPad they might be stored. 


(Eric C. (Zwift HQ)) #2

Hi Keith,

You can grab those fit files by following the instructions here: https://support.zwift.com/hc/en-us/articles/202257019-Can-I-upload-my-fit-file-activity-to-a-third-party-site-


(Adam Aitken) #3

Here’s a video that helped me recover the missing .fit files. when my Ipad did not send them on to Strava.

https://www.youtube.com/watch?v=t-569l_o9DM