Lately, when I warm-up with a pace partner before a ride or race, the ride is not saving correctly. This has happened to me twice since pace partner graduation. Both rides have been 15-20 minutes, and I select the join event button from the ride. Both rides have only recorded around 10 minutes, and even though I see the ride on my activity feed, I can’t open it. Any thoughts?
I’ve seen a couple of posts about this recently - it isn’t the fact that it’s a Pace Partner ride, but that when you joined the event, it’s not triggering that it’s a separate ride.
Are you also on ATV?
Yes I am on Apple TV. I included the Pace Partner detail just in case but figured that it may not be related, However, I have only seen this since the last update.
Understood - I’ve already got this raised internally and just waiting on a developer to check it out.
In the meantime I suggest you finish your ride and then join the new one.
Thanks James. I will plan my warm-ups accordingly
Interesting thread.
Came here to +1. ATV, incomplete rides.
Jeff -
Yes, that is the issue that I have raised with Zwift… hoping to get it fixed!!
Hi everyone,
We think we have a temporary fix in place.
Can you please let me know if you experience the issue again?
Hello James,
The ride just loaded into Strava from the 8th. Time and distance look normal. I can see the complete in Zwift and download the .FIT file. Thanks
Tom
Same thing happened to me. This was Sunday September 11th. I was on a solo ride, then joined a group event. I am also on Apple TV.
Huh, it’s there now.
@James_Zwift - Thank you very much for the temporary fix. The rides from last week have now appeared in Zwift and my Strava. If anything happens this week, I will let you know.
Briant
Thanks James. Looks like it. At least my activitys are back, even at strava. Thanks!
@James_Zwift Yesterday, I lost power during a ride… the ride didn’t save to Zwift… but it is shown on my list of rides, but there isn’t a FIT file when I click on the activity.
Thanks,
Briant
Just had this happen. Apple tv. Didnt save and I can’t see it in my activities.