Loop De Loop route not completing

i am having an issue with this route, I’ve done the Loop De Loop ride 2x now, and it won’t complete, it just detours part of the way and turns into a free ride, leaving the original route incomplete, is there a fix to this?

Where is it detouring, and how do you know it’s detouring, as opposed to just taking a turn? On what device are you running Zwift? Any chance you’re accidentally making a manual turn?

no I’m definitely not changing direction or doing anything like that, just simply riding the route, the 1st time i tried the route, it re-directed me with about 5-6km to go. and it turned into the volcano circuit, the second time i rode it, it sent me into the hilly route course with about 5km to go. its not happening on any other route. I’m running Zwift off of my PC, win 11 pro, and using the companion app on my bike.

What is your name so i can find you on companion app and look at your ride?

One of your screenshots show that you might be using a steering device. If so which one?

And if so you might wish to try turning your intersection controls option off and try the route once more. This has worked for others.

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Thanks so much guys! I do have a Elite Sterzo, I’ve never seen that setting lol, definitely new, oddly it only happens on this ride, either way I’ve turned it off, and will re-try the ride again in the next day or 2 and see if it finally completes. Thanks for the heads up and help! hopefully this fixes it, i will reply once I’ve tried it again.

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Well my friends, that was 100% the issue, thanks for all of your help! i Completed the ride today, fun route!
Thanks again! safe rides!

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