LG G3 Doesn't Work as Game Controller

After spending hours trying to troubleshoot why my LG G3 phone doesn’t even show game controller, it starts up with only 4 menu options. Peek, Feed, Profile and Settings. Can’t get dashboard or anything else. Husband’s Samsung S5 has no issues. Running Android 5.1.1 but he’s running 5.

I have this same issue with My Cat S50 on Android, it also doesn’t give me dashboard or actions in the app whilst riding. Any ideas support. thanks