@Anna_Ronkainen On switch/router that is connected to Kickr, look for mac address starting b4:6f:2d in the arp table which should then also resolve the IP for same.
Alternatively:
Wahoo app > Devices >Kickr > Direct Connect . This will wake up Kickr and IP connection if not already awake. Then under Network Info is IP. If on Windows, ping it from cmd window then type arp -a - you should then see list of connected devices on that subnet (assuming pc and kickr on same subnet) until arp table refreshed.
If you are having intermittent connection issues, then run a ping [ip_address] -t in a constant window from say your Zwift device. It’s a reasonable test (though not thorough) for dropped packets.
What are you trying to debug?
Note this assumes wahoo have only ever made dircons with the Wahoo MAC vendor prefix.
Good advice. I am going to get back to Wahoo so that my support ticket history does show the issue was not resolved by addressing any connectivity issues. Then I’ll ask about the cadense algorithm and inquire as to whether they agree that for some reason my power profile per crank arm revolution does not lend itself to having the algorithm reliably determine cadence. If they agree, THEN I will sweetly ask about being sent a complimentary cadence sensor.
Thanks, guess that’s plenty to start with. What I’m trying to debug is that I can no longer get it to connect at all. As new it worked fine when I tested it but I didn’t keep using it (my vague recollection is that Zwift support took a good while to arrive and using the cable just for RGT didn’t make too much sense) and when I tried again maybe a year later it had stopped working.
Actually my working hypothesis is that one of the PCB connections to the modular jack might simply be broken. Going to take the trainer apart for spring cleaning (and to investigate a noise or two) in the near future anyway so that gives me an opportunity to also see if that is the case.
Hi Paul, I wanted to let you know that I contacted Wahoo and explained to the support person that perhaps the nature of my power profile per crank arm rotation simply did not suit the cadence algorithm. He replied that triple cranksets and erratic cadence profiles can cause erratic cadence values. He did not think my KICKR v6 was defective and required returning to the seller. Then I did as you instructed and nicely asked for a complimentary cadence sensor to allow me to address the problem effectively. I received a reply the next day informing me that a complimentary cadence sensor was on its way to my home. Great customer support by Wahoo and a brilliant suggestion by you to ask for the senor. Thank you so much for YOUR support. Have a great day. Lou
For what it’s worth, while I haven’t seen those issues (don’t have a triple), I also see weirdness in reported cadence when I’m in a gear with a 1:1 ratio. As soon as I switch out of that gear, everything is normal again.
