Kickr v5 noise when in high speed gears

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1

Ive been noticing lately a weird noise when going on higher speeds cogs or downhil on zwift even when not pedaling, weird cause on smaller cogs on erg even doing high watage is virtually silent, so its not a power or belt thing.any ideas what could it be or its a normal thing and i just havent paying attention

2

If you can post up a video then other Kickr folks can tell you if it seems normal or not.

If it won’t let you post the video, the edit the link in an obvious way (i.e. can easily be seen what you’ve done) to let it through.

3

I had that issue a few days ago. For me the reason was that one of those arrow stickers on the Kickr core got loose at high speeds and flapped around. I flattened them and thats it for now. If that issue repeats I’ll probably just remove them.

4

Hi @Luis_Medeiros_Team_V.

Welcome to Forums, this is Haziel, part of the Zwift support team, and I know how to deal with noise in this case with your Kickr V5, I have found this article from Wahoo that highlights some of the main reasons for the noise and there possible solutions for this, I hope it is useful.

5

Had exactly the same problem. Strange sounds at high revolution flywheel. Chevron stickers are folding backwards. You don’t notice that once stopped because they fold back in place. Remove them or use transparent tape to secure.

6

Hi All! Thanks for bringing this query to our attention! Jose here from Zwift.

I’m sorry to hear that you’re experiencing sound issues with your Wahoo trainer. In addition to @Haziel_P recommendations, please remember that you can contact us at support@zwift.com. If you purchased the trainer from us, we can assist you further. If not, I recommend reaching out to Wahoo support for additional help.

7

Wish i could post a link to the video on youtube showing the noise but this platform doesn’t allow me so heres the end of the link
/shorts/xjTzanu9MOQ

8

Send that video to Wahoo support

9

Is the noise the whining sound? There are a few odd clicks and clunks in that video that could just be you moving around on the bike, so it’s hard to tell what you’re calling out.