I have bought a new Kickr Snap trainer and already with the first training it started making creaking noises - starting at about 45 Minutes after the beginning of the training. in the following trainings, thoses noises become louder and started earlier. First I covered that withloud music from a speaker - afterwards from in-ear headphones. However, even with those the noises became unbearable. At first I thought it was the bike (an older racing bike with an aluminum frame) that made the sound. however, I have tried three different bikes in total and the problem remained.
I wrote to Wahoo including a video of the trainer in use and they send a reaplacement. However … the same thing with the new one. I realized that the noise is particularly high when the counter nut of the restraining system of the trainer lossens during training. To avoid this, I now tighten the counter nut before closing the blue lever (which is in fact contrary to the indstructions in the manual). This helps considerably in reducing the noises - however, they are still very prominent.
I plan on buying a different trainer. However, except for the noises, I am very satisfied with the Snap.
Does anybody encounter the same problem and has a solution for it?