Hi, my KickR power disconnected several times today, since the upgrade. It would suddenly drop to 0 for a few seconds, the rider would stop, then the power would suddenly come back on - I’d be spinning throughout. It’s never happened before. It could be the KickR, but I did 6 laps and several times (not everytime) it happened in the middle of the King of The Mountains segment, it did happen a few times elsewhere on Zwift Island too.
I suspect there’s an issue too. I rode yesterday with the update and I had to start Zwift a couple of times. The Kickr was detected at the pairing screen but when I got to the start line and started peddling nothing happened.
I’ve seen very rare situations where the Kickr was lost temporarily (twice in a month, both for about 10 seconds each) but yesterday I tried for a minute or two but the bike didn’t move when I peddled.
Restarting Zwift a couple of times did the trick. I never saw this before the update. By the way, I did an hour long ride once it worked and I had no issues during the ride itself.
Just about to start up Zwift for an 1 1/2 hour ride as I watch the Seahawks reach the Superbowl so we’ll see what experience I have this time
Seven hours? Yikes - the update has hardly been OUT that long! Impressive sir…
I can say that we didn’t change any ANT+ device behavior in this update, and I suspect any chances you guys saw are either coincidental or due to a change in the environment around your KICKR/PC.
After the mac version comes out I’ll spend a bit of time on the device connections a bit and see if we can’t at least make the experience nicer if/when devices drop, and also try to give a hint on screen as to what happened (such as a signal strength meter).
(Wished I hadn’t cursed the Seahawks, at least so far :)).
Had another strange event. I was sat on my bike and getting settled but no peddling. I looked down and was surprised to see my rider moving at a reasonable pace. I hadn’t peddled at all. It continued for about 20 seconds, at which time I quite the program. After restarting all was well through my ride (no dropouts)
So, to summarize…
Before the update: Never had a problem at startup over maybe 20-25 rides
After the update:
No response at all (peddling didn’t start the rider): Twice
Rider moves when I am not peddling: Once
Correct behavior: Twice
In all cases there have been no dropouts after I go started (the issues above were at the start line).
Not sure if this will help but…
Check the power cord where it plugs in to the power brick for your kickr. I have found that it can come loose and when it does the kickr can stop working occasionally.
I also experienced this during my last two rides.
Power suddenly drops to 0 watts for a few seconds despite no change in my cadence/output, then resumes.
Hi, Zwift has been working ok until today. I ride with a Wahoo Kickr, power was dropping regularly during my morning ride and this evening race. I would drop and sometimes it would hit zero. And yes I got dropped in the race, frustrating.
The weird thing is that it had been working just fine before. Is there a bluetooth connection yet?