Kickr paired but figure not moving

Hi, my kickr pairs up straight away with zwift but the figure on the screen doesn’t move and no speed is shown.
When I try to do a spin down to calibrate the kickr snap it doesn’t record speed there either. Bluetooth is connected so I’m at a loss what to do next ?

Hwve you paired both the “power” device and the “controllable” device in the Zwift pairing screen?

Yeah I’ve got them both paired. I last used it in June 2020 just before an operation and it was working fine and went back on this morning. It won’t let me do a spin down either as no speed is recorded.

Does it work with the Wahoo app to do the calibration?

1 Like

No it doesn’t work with that either.

Time to contact Wahoo support I think

1 Like