since updating to Zwift 1.97 I’m experiencing a strange issue with my Kickr Bike V2. At the beginning of a ride the tilt function works normally (bike moves up and down with gradients), but after a short time it simply stops responding. Resistance continues to work correctly, only the incline/decline movement is affected.
Here is my setup:
Kickr Bike V2, latest firmware
Connected to Zwift via Direct Connect (RJ45)
Garmin Edge 1050 sometimes connected in parallel via Bluetooth, but I tested without Garmin and the problem is exactly the same.
Trainer Difficulty set to 100%
Not in ERG mode, tested in SIM mode and different worlds (Watopia Epic KOM, Innsbruck, etc.)
Bike is in unlocked mode
I also tried:
Power-cycling the Kickr Bike
Re-pairing the trainer in Zwift
Testing with/without other devices connected
Nothing changes: tilt works for a minute or two, then stays flat for the rest of the ride.
Is anyone else on Zwift 1.97 seeing the same behavior? Could this be a new bug?
Maybe a stupid question, can you or have you tried connecting via BLE?
(or ANT+ just know ANT+ creates a significant delay with tilt feature)
Almost wondering if for some reason it’s almost “going to sleep” on that side of things through the dircon; doesn’t make sense but, I haven’t a clue how dircon works (or any mode for that matter).
Also just to confirm, it STAYS unlocked correct? Does the V2 have the same light that shows tilt is locked/unlocked? I know if I walk away from my V1 for two minutes or so like during a coffee break, when I return the gear display turns off and it goes back to tilt lock mode.
I would suggest working through this with Zwift support, who will then be able to see whether there’s a wider problem here. Start a support ticket from the website, or email support@zwift.com
Zwift Support has confirmed that this issue (Kickr Bike V2 physical controls – shifters + Tilt Lock/Unlock – becoming unresponsive after a few minutes on firmware 1.97, while power/resistance still work) is a known firmware-related bug reported by multiple users.
The problem happens mainly with direct Bluetooth connection to Zwift.
Using ANT+ or Companion relay can reduce the frequency, but does not fully solve it.
Unfortunately, there is no rollback option to firmware 1.96.
Wahoo is expected to deliver a fix via a future firmware update, but no ETA has been provided yet.
If you are also experiencing this problem, please report it here or directly to Wahoo Support so they understand how widespread it is and prioritize a fix.
For now, the only workaround is to avoid direct BLE and restart the trainer when the controls freeze.
The last 2 activities I have done after the latest zwift update the wahoo kickr bike handlebar controls were locked mid session, I had to turn the wahoo kickr bike off and on to resume the activity. I’m the only one
I’ve received and installed the new handlebar assembly as instructed. Unfortunately, the issue persists exactly as before.
After about 30 minutes of use, the shifters froze, the gear display stopped updating, and the Wahoo app showed the “Derailleur Error – it seems the derailleurs are disconnected” message. Resistance control continued to work normally.
This confirms that the failure is not related to the shifters or handlebar assembly, but rather to the control board inside the front display module (the PCB permanently attached to the frame). The symptoms clearly indicate a communication crash between the Handlebar Control Board and the Main Control Board.
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If you are also experiencing this problem, please report it here or directly to Wahoo Support so they understand how widespread it is and prioritize a fix.