Join event but get nothing

in companion, join an event, tells me I’m going then nothing.
event starts & nothing happens-any help?

have emailed but got no reply

Have you successfully used events or zwift before?

If you are new have you got zwift running too (or conputer etc)? If so have you clicked ride and see yourself on the bike on the side of the road? Do you get a prompt down the bottom left with a timer?

Same issue here. Just updated iPad app and can’t enter events anymore. Worked fine yesterday.
Tried to join using both companion app and website. Still nothing. “join event” button just doesn’t appear.

Even more: while doing free riding a Game section doesn’t appear in my companion app.
Yes I have the only account i use on both devices