So your “how can we help you today” is a little optimistic, seeing as I first posted January 19…
I am a paying member and do enjoy zwift. I have a lemond revolution - a high end trainer - that you have supposedly calibrated.
I say supposedly, as my results on zwift aren’t even close to my power tap results outdoors.
I am pushing 1500 outside and can barely get over 1000 watts inside on a good day on zwift.
On Jan 19 I asked the question, and posted the power curve of the lemond from the power curve site.
So far I have had zero response from Zwift. In the face of no response from you I feel comfortable saying I think your calibration is wrong. It seems ok at the low efforts, but I think you have the calibration linearly and not with the J curve you can see on the attached graph.
So I don’t think I can gain any of the benefits of zwift. The competition clearly isn’t on as I am handicapped by close to 30% at maximum efforts. I feel like I am pulling a chariot around the course.
While I don’t expect it to be totally on par with outdoors, the effort should be somewhat recognizable. Its not.
I am disappointed that its now March 15, and I first posted on January 19th. I do appreciate the effort in getting some calibration, but if its wrong, its not worth my investment.