For the folks who have not received this offer and have been above Level 85 for a long time: have you traveled out of country recently, do you use a VPN while Zwifting, or do you Zwift on a work-issued laptop that’s connected to a corporate IT network?
We are determining if you’re in the UK / EU / US very broadly by recent IP addresses your computer used to log in to Zwift. If any of the three scenarios apply to you - please continue to Zwift without the VPN or corporate proxy running from your home location.
As I noted upstream - also be sure you’ve opted in to Marketing emails from Zwift, and allow 2 weeks until another batch of offer emails is sent.
UPDATE: It is also important that you update your account address and contact details here as this involves a Zwift Shop “purchase.”