iPad display problems


(K Howland) #1

I am not seeing any following riders at all when I run Zwift on my iPad. Works fine on Apple TV. Is there a setting to allow this. Please advise


(Vincent W.) #2

Hey @K_Howland are you still experiencing this issue? If so can you provide a screenshot?


(Brad Dyer) #3

I noticed the same thing in May this year and raised a ticket (#134894) which at last update on June 14th was told that it had been replicated in your lab and the Dev team were going to look into it. I can’t find where to access the support ticket now, but I’m still not getting the rider distances. I have also just updated Zwift to 1.0.31648 and checked, still no rider distances displaying.


(K Howland) #4

Hi Brad

I’m still waiting for an answer from Zwift support. I sent them a screenshot of the problem so we’ll see what their findings are. I’ll let you know if I get a result😊

Keith


(K Howland) #5

Vincent

Yes I still have the same issue. I sent the problem to Zwift support over a week ago with a screenshot, still waiting for an answer. Have you any ideas?

KH


(K Howland) #6

Vincent

This is the screenshot…no following rider info shown!

KH