iPad display problems

I am not seeing any following riders at all when I run Zwift on my iPad. Works fine on Apple TV. Is there a setting to allow this. Please advise

Hey @K_Howland are you still experiencing this issue? If so can you provide a screenshot?

I noticed the same thing in May this year and raised a ticket (#134894) which at last update on June 14th was told that it had been replicated in your lab and the Dev team were going to look into it. I can’t find where to access the support ticket now, but I’m still not getting the rider distances. I have also just updated Zwift to 1.0.31648 and checked, still no rider distances displaying.

Hi Brad

I’m still waiting for an answer from Zwift support. I sent them a screenshot of the problem so we’ll see what their findings are. I’ll let you know if I get a result😊

Keith

Vincent

Yes I still have the same issue. I sent the problem to Zwift support over a week ago with a screenshot, still waiting for an answer. Have you any ideas?

KH

Vincent

This is the screenshot…no following rider info shown!

KH

Sorry for the delay! Reviewing your ticket and this issue. I’ll get updates as soon as possible!

Was there ever a resolution to this? The problem still seems to be there.