Incorrect data on zwiftpower

Recently my zwiftpower data is incorrect from some races. Yesterday i was the only one with no 20min value: event: 4392672 and my other values also incorrect. Same for another race last week: event: 4369836

How can this be?

I waited for the blue lighting bolt but that is there already, so the data is final. My profile ID:
2966589

That is quite strange. i know they have had some issues with zp recently. if you don’t get an answer here i would suggest contacting zwiftpower@zwift.com

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Hi @Kevin_Plasmans Welcome to the Forums! I’m Norman from Zwift. Sorry to hear about the inaccurate power values, a colleague would be very happy to help you checking your recent activities, just write to us to this email address: zwiftpower@zwift.com

Ride On.

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I have had this issue with zwiftpower a few times recently. If you look at the fit file that is loaded in ZwiftPower - Login you can see that only 1 lap of the 5 lap race was loaded in when the fit file turns blue. No idea why it happens … just that it happens sometimes.

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I noticed this too, but it looks like not just one lap, but only 7.5km of the whole .fit file. Unfortunately for me this now happens more than sometimes. @Norman, thanks i just did.

Yes, I’ve noticed this several times in the last couple months. For example, even with the blue lightning bolt, my 15 second power is 7 w/kg instead of 11.8, which is shown on Strava and the Zwift ride summary screen.

This happens if you finish a second event before a previous event has been processed.

Example: You do a race that is 30:00 long, then do another race or group ride that is 1 hour long. If you finish the second event before the bolt has turned blue on the first, then the processing of the second event will break. And the way it breaks is it takes the length of the first event and processes that much of the second event (i.e. the first 30 minutes of it in this example).

I don’t think Zwift are fixing bugs in Zwiftpower.