Incomplete power numbers in Zwift Power from recent event

Of those you list, only you have one event with live data with rest public. The vast majority have all their events private and 3 or 4 have a mix. Checking a couple of other events yields same result so lag is quite likely resultant of, rather than caused by.

If you’ve now changed your settings so Activities are public, I’d suggest you find a relatively quick and painless event in the schedule and test that new ones come through. No reason why they wont.

EDIT: you could also drop a request off to and see if they’ll hit the reset button for you (quote your the eventid and your ZP id). Used to be a time when we had an awesome ZP volunteer that helped us out in times like these but I dont see Zwift jumping in and doing that since they grabbed ZP.

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Thanks. I’ll give it a go on stage 4 tonight & see what happens. I am a bit puzzled that privacy settings suddenly became an issue as i haven’t touched those recently. Just to clarify, are you talking Strava privacy settings? I didn’t see anything in Zwift or Zwiftpower so im assuming you’re talking Strava. Thanks again for the troubleshooting.

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[quote=“Chris Barron [VCRT], post:12, topic:593984, username:onefastrph”]
Just to clarify, are you talking Strava privacy settings?

No, Zwift.

Companion App > Settings > Privacy > Activity Privacy = Public

Well, that one is already set public and not one I ever recall touching.

Could have accidently hit the Private button when saving, or even just Zwift being Zwift. Had one a couple of days ago where I did a u-turn for no reason whatsoever - never happened in 30,000km’s of playing the game. Sometimes the Zwift hamsters do weird s**t I’m afraid.

BTW, if you go into that activity in the Companion App and hit the pencil as if editing the event name, you also get to see what that activity is set to, and can change it …

This is what we see when we try to look at your Activity details.

Thanks for all your help. Saving that ride was glitchy so I’m betting that’s when i hit the privacy.

I double checked. I have the ride public. Only my profile is private & it has been forever.

So, just did stage 4. Riding strong 1-5 positions mostly. 4km from end i get spontaneously booted to AppleTV menu! Same happened on stage 3 but happened after the ride concluded. My buddy who i was riding with got booted 2km later. He’s on an iPad. Makes me think it might be an Apple thing. I’ll use my PC next event and see what happens.

[quote=“Chris Barron [VCRT], post:19, topic:593984, username:onefastrph”]
I have the ride public. Only my profile is private & it has been forever.

Yeah your Profile being private should be fine. If you dont mind, can you accept my request to follow - I just requested to follow you - I’ll bail once I’ve looked at that earlier activity. No prob if you are not comfortable. But I’m stumped.

You may have a couple of things on the go or one thing causing a few things. The below thread is one where Apple devices are crashing which relates to photos.

Crashes on PC’s too.

Hope your PC experience is better!

Just accepted you Dean.

Just reran stage 4 on pc. Got through it without crashing & Zwift named the ride appropriately. Companion app was froze/delayed the whole time however.

FWIW my pc took a lengthy Zwift update prior to start.

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This is ATV version I’m on.

Crikey, you arent having much luck!

Looking at your Makuri Group Ride activity that is still showing live, I’m seeing an anomaly… your activity should look similar to the below rider’s activity - they were a few places ahead of you in that event and I can see you in the riders list in the finish line pic of theirs. You should be able to tap on other Event Info and Rider entry list like they can.

Their default Activity image is also the correct Makuri Group event image like your one from your most recent event - yours shows the default Makuri image. Put another - have a look at your Stage 4 activity vs Stage 3 in your activity - quite different.

Those differences suggest to me that you had a data error of some description during the ride although it may have been a data error between Zwift and ZP servers. You may have noticed riders disappeared at one point momentarily but not necessarily so.

I’m keeping my finger’s x’ed that your Stage 4 comes out ok.

Have to ask as I cant see it mentioned - your non-PC devices are all running latest versions?

Yup, latest ATV versions. I’m in the habit of checking for updates when i log in.

Yes, my stage 3 ATV attempt had a few seconds where riders disappeared. Something that’s been happening more lately. My stage 4 ATV crash had no such dropout that i can recall.

Your ATV is on Wi-Fi?

Yes as was the PC.

It’s likely your drops are caused by local issues. Suggest you reboot your router regularly, and move as many devices in your house to 5Ghz band if you can (I think ATV is 2.4Ghz). Also, bluetooth devices, nearby fans and electronic stuff can impact your wi-fi signal so get things turned off or moved away from your Zwift environment… You can also use a phone based wifi analyser app to find a wifi channel that doesn’t compete with neighbours/devices.

Wifi dropouts aren’t super-easy to diagnose unfortunately.

If you can ethernet connect your ATV or PC for Zwifting, your chances of a dropout will normally improve dramatically.

Some more from Zwift’s support page on dropouts here

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Stage 4 all good I see. Phew. I think you are also now ZP B and probably CE B too based on your Stg 4 numbers. Good effort.

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Thanks. Yeah, my last season numbers expire when I start riding outside. Just migrated back indoors and needed to re-earn everything. These Tour events are good to get body and equipment tuned up for racing. On that note, I’m going to do a full assessment of my wifi this weekend and likely make some upgrades. I’ve got the wifi guy from work helping me out.

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Did 2 ATV events tonight. Moved ATV & my phone over to the 5G wifi frequency & seemed better.

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