It was unclear when I was signing up if I had to use the same password as on the email account I was using to sign up. I think it seemed like it had to be the same one. I then changed my email password, and I was surprised to see Zwift noticed, it said my password was no longer working. I then said I’d forgotten my password and make a new password for Zwift, and then I noticed some problems like not being able to join group rides. I’m not sure if that is related.
So what is the deal? Do I have to use the same password for Zwift and my email?
Zwift definitely doesn’t require you to use the same password as your email address; that would be a huge security hazard, and we’re very careful about protecting your privacy. As a general Internet safety rule, you shouldn’t use the same password for multiple sites/services, and I would recommend changing your email password if it’s the same one you have for Zwift.