Password


(Jan Mala) #1

Why do I have to enter my password every time I start Zwift altthough I checked “remember password” ?


(Paul Allen) #2

Is it related to this: https://support.zwift.com/hc/en-us/community/posts/360011466271-Suddenly-have-to-Log-in-lately


(Abigail Oberg) #3

We’re currently investigating issues related to Zwift login sessions not being remembered and users having to re-login more often. This issue has been observed in both Zwift and the Zwift Companion app across all platforms.

While we don’t have a workaround for this issue yet, we have some leads on the root cause and hope to have this resolved soon. Thank you for your patience and understanding!

Ride On.


(Vincent W.) #4

It seems to be Paul, but of course if you experience anything particularly abnormal aside from what we’ve already mentioned as a bug, feel free to send us a support ticket