I can't see other players

Good afternoon everyone, today I can’t see other players when logging into zwift using windows and mac, but everything is fine using iOS. What’s going on?



Not seeing other riders indicates a problem with your connection to Zwift’s servers. It could be a local problem or a remote problem. Given that you can see other riders on iOS then I wonder if you are using a data connection as opposed to wifi on your phone - check your Wifi Assist setting and try turning that off if it’s on. Are.you using a VPN on the Windows/Mac aystems? Are they work systems that might be locked down?

1 Like

Thank you, it’s VPN problem.
PC and iphone use different VPN clients.
Only iphone can access it normally.

1 Like