Thanks Mark, that’s reassuring to hear - I’ll give your song and dance a go tomorrow!
As an aside, have you had any luck with RunCline and Paragon X?
It’s nice to hear that someone else owns this treadmill - it seems that manufacturer support is effectively non-existent and as you say, looking for reviews and the like on YouTube, there are basically none. Consumer protection in Australia is great, however, so I’m not worried about having no recourse if the thing breaks down.
I admit I chose the treadmill for its simplicity and clean design - so long as the belt moves, I’m good, but I’m bumping up against some very basic “annoyances” - there seems to be no way to cancel out of a program short of turning the treadmill off and on again, you can’t add time to a workout once you’ve started, and I’d love to be able to silence the beeps and bleeps. BUT, the running surface is large, it feels really sturdy, the 15 percent incline is great and, yeah, it LOOKS nice in the room 
Anyway, I’ll circle back if I have some Zwift success!