I use Zwift since 1 month and i use a Elite Qubo Smart B+ Trainer i purchased 3 years ago. I used the trainer 3 years ago and did not zwift until 1 month ago when i started again.
Today I started Zwift, an update was applied and then i was not able to pair devices.
In fact Zwift recieves some data, i see power and cadence boxes lit (they become blue) but the data displayed is not ok, moreover “Error” is displayed in the cadence box. After trying to start Zwift several times last time pairing seemed ok (I could read reasonable power and cadence values), anyway when i started a workout power was always at 0 cadence was 1 rpm, but from time to time a strage value (like 242370487) was displayed for a fraction of a second, than 1 rpm was displayed again.
Result is I cannot ride.
Do you have any idea of which could be the cause?
I imagine the following causes:
- today upgrade introduced a problem
- a problem with the battery
I do not have a 2032 battery with me to try the replacement, i need to purchase it, anyway i did a workout 2 days ago and the trainer was wokring fine, today it never worked so i do not think battery is a problem, i will try to replace it anyway but this sudden realiability problem makes me think to a software upgrade issue.
Could you please suggest me what i can do to further investigate the problem?