I just dropped $1200 on this trainer after being convinced that it was what I needed to train indoors this winter. I got it home and set it up. First i downloaded the Wahoo Utility app and connected it to the Kickr for a spindown test. I tried 4 times and had to update the firmware and finally got it to work.
Then I plugged in my bluetooth usb dongle adapter into my main computer (Windows 10)
After I finally got Zwift and got it installed it finally recognized the Kickr and I was able to ride last night. The spindown didn’t seem correct speed wise but once I was riding on a course it seemed about correct.
Cut to the next day. Suddenly the Wahoo utllity won’t work with my Kickr so I uninstalled it and resinstalled it and still no avail. it says it recognizes the Kickr but will not show speed, wheelspin etc. Basically the kick feels like a 36-28 when I am in a 52-11!
Also the bluetooth shows the wahoo kickr is connected to my computer but it refuses to be recognised by Zwift.
I have done everything I can possibly think of. The Wahoo was left plugged all last night - but I unplugged it and replugged it. I have uninstalled and reinstalled my computer bluetooth dongle. I have “forgotten” the wahoo kickr from my phone countless times and reinstalled each time it recognizes the kickr but does not allow me to do the spindown or even register any power or speed.
I have sent in a help desk ticket to Wahoo but I am getting pretty frustrated. I am very technically savvy but it is feeling more and more like I have bought a $1,200 doorstop.
The frustrating part was it worked damn near perfectly just 24 hours ago.
Is there anyone out there - who uses only android and windows 10 - who has had this problem and how did you resolve it? As of now the Kickr is useless.