Help please ZC app map not loading

Not sure what’s going on or what I did or didn’t do!
Set up: IPad and iPhone, never had issues(except once in a hotel).
Same WiFi
Deleted ZC and reloaded.
Changed password: logged out/in on both.
Both upgraded to latest versions.
Turned off data/cellular, tried airplane mode, ect.
Everything in ZC works, and is live, EXCEPT, map.
Tried toggling between both apps on IPad-no map access.

Any ideas? I’m not overly techie, but feel I’m smart enough to figure this out!

Thanks for any help/ideas