Help! no signal

I’m new on Zwift.
I’m using a lenovo laptop and my sensor is IGPSPORT.
When I place my bike in my own room, it shows on the laptop that sensors are connected but the avatar on Zwift is not moving. Same thing happens even if I use ANT+ stick.
If I move the bike to another room, it works but always gets “no signal” in the middle of the ride.

Hi Patrick,

Is this already resolved?

First of all, what Igpsport sensor are you using? the speed sensor only?

Try to use the compass first and position your bike North, that way the sensor is rotating to the north. For some reasons, placing the bike north would have a better signal than facing it east or west.

Also, you can check this website: if the above suggestion does not work.

Ride On!