Heart Rate Showing everywhere but in ZP results

I user a Polar H10 HRM which pairs fine with my Keiser 3i and HR shows when riding and also after in ZwiftCompanion. The only place it does not show is in ZP race results. Everything else shows in ZP but not my HR. Any suggestions please?

It is not to do with the new update as it happened before. Battery is new. I can only think it must be down to some data packet drop somehow maybe due to rubbish broadband, just odd how everything else shows fine in ZP.

Many thanks.