After I cross the “finish line” of a group ride-and thrown back into the world - it seems like my jersey changes to my previous kit but that others I was riding with remain in the group kit. Why? Is it just my imagination? Or have others earned the kit and I have not?
I have completed at least 2 rides in which I was suppose to unlock a kit/jersey but nothing has shown up in my customization. (Amgen Tour of California and Garneau Sportive Series) (and, Yes, I have scrolled all the way right). Do I need to enter a code? or should they just show up. I have earned other kits as I have increased levels and the rides are showing in my activities. Any thoughts?
I have had the same problem with two events. One of the Sugio events and Tour of California. Both times I have opened Zwift Technical tickets. I have yet to get the Sugio Kit, and the ToC was last night, so I’m gonna give them some time on that one.
@Jonathan. If the event says it’s a jersey unlock, it should be automatic when you finish. On a side note, the Tour of Watopia says you have to complete all 7 stages to get the Jersey unlock. Most of them it’s just complete the event.
Due to overwhelming demand, we’ve had to shut down the club jersey program for now to concentrate on improving the core Zwift experience. Yeah, we know that’s a bummer!
The good news is that we want to do this as much as you. We plan on restarting the program again at some point in the future once we iron out a few technical things that will enable this program to scale. We can’t give you an exact date at this time.
@Jonathan I saw that “club jersey” thread. I believe that would be like if your local bike shop wanted to upload the shop jersey or racing team jersey to be in Zwift. They stopped doing that. Hopefully it comes back because I would like to have my local racing team jersey in Zwift.