Google Pixel 6 - Connection issues

Hi, I recently purchased the new Google Pixel 6. Zwift isn’t connecting to the app on my phone. I cant see the device listed in the connection page. Nor does it show up.

I have enabled location services all the time.
Uninstalled the app and reinstalled it.
(yes check Bluetooth is on and working)

Without the connection working i’ll have to cancel this subscription.

It was working fine with the old phone.

Any ideas?


I had the same issue. After much frustration, I happened to unpair my devices from my phone. Then went to the Zwift app, and paired them from there. Worked fine. Very frustrating and somewhat counterintuitive though.

I’m having the same issues with new Pixel 6. Cannot connect. I have uninstalled and reinstalled the Zwift app twice. Turned BT on/off, reset trainer multiple times and disconnected all other devices. The Zwift app is simply not seeing the trainer and/or devices. Any ideas suggestions would be appreciated.

I’m having the same exact issue with my Pixel 6 Pro. Have to revert back to using my Pixel 4XL. No idea why it just won’t connect. Even tried unpairing/repairing, uninstalling/reinstalling, clearing cache… nothing works.

Same for me on Pixel 6 Cannot find my Wahoo on Zwift. No issues via Wahoo app, seames to be a localized issue to Zwift and the Pixel 6

I am having the same issue, can’t pair my Kickr Core through my Pixel 6 phone. I have made sure the app permissions include bluetooth pairing and I have tried turning everything on and off multiple times.
Has anyone figured out a workaround?

I’m having the same problem with Sony Xperia 10 III.
The companion app doesn’t work as expected. From the bluetooth settings of my phone i can discover trainer and hrm, but when i use the companion app as a bridge, Zwift running on PC is not able to discover the trainer and hrm.
After a while, i found out that my old phone was working properly. So it could be a bug of the companion app on newer android OS.

I just got a Pixel 5a and was unable to get Zwift to recognize my Kickr or my Garmin heart rate strap. The Wahoo app was able to connect to both on my new phone without issue.
As others have also described, I tried every troubleshooting step imaginable and ultimately had to use my old phone to ride. I hope this problem can be resolved with an update soon.

Same with me. Customer support was no help. I am going to try Rouvy to see if my sensors work with their app.