Thank you for the help
I would guess that you will have to actually complete the ride in order to get the jersey (I believe this is an automated process and the ride completion is the trigger), so I think we may want to address whatever issue/s are causing you to get booted from the rides.
Are you have issues with any other rides (group rides or solo rides), or is it just the ZZRC ride? What is your set up? (Trainer, Device [PC, Mac, ATV, iPad, etc.] Are you connecting via Bluetooth or ANT+? Is your Zwift device hardwired or on WiFi? Are you using the Companion app? If using a ‘dumb’ trainer, what sensors are you using? Any other information that you think might be useful?