Garmin Speed and Cadence Sensor 2 - Pairing Issue

Not sure if anyone can help, past 2 weeks having this issue - rider slows down or stops.
I have a Wahoo Kickr, Samsung Android for Zwift companion. I have a garmin cadence sensor - its not showing up as paired but I didn’t think this was a problem since the Wahoo Kickr is paired and showing up, use an ANT - any suggestions - reached out to support and NO ANSWER other than generic email of they are “overwhelmed”.
Thank you.