Garmin HR monitor not connecting to Ant+ on Mac

Bugs and Support
1

I have been trying to connect my Garmin HR monitor to Zwift on my Mac. I have an Ant+ USB dongle plugged in (confirmed it is being recognized on my computer). When I try to sync the HR monitor it just continues to search. I am wearing HR monitor and can confirm it is connect to my watch. I have also deleted and re-installed Zwift on my computer. Any ideas? Been looking through posts and can’t find a solid solution…

2

Were you able to get this resolved? I have the same problem.

3

What what system do you use for Zwift? Do you have a Ant+ dongle. Did you get the hr monitor

4

For me the problem was that my HRM battery was dead! But yes, make sure you have the ANT stick and then it should work.

5

Thanks for the fast response. I just bought an Elite Suito trainer. I have a Garmin HR monitor. I also just purchased a ANT+ Dongle. Elite provides an app called MyETraining. When I use that app, the Elite Suito trainer connects via BLE and my Garmin HR monitor conencts via ANT+ so I know everything in the set-up is working as everything appears in the MyETraining app. However when I go into ZWIFT, the BLE symbol is always flashing and in setup, it connects to the trainer fine but when I go to search for my HR monitor, it never finds it. Any ideas?

6

Did you close all other apps that may connect to the ANT+ dongle.

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7

Hi Joseph,
I am wondering if it would be best to turn off the Bluetooth function on your computer and only connect your HRM and Elite Suito with Ant+ whilst using Zwift.
Personally I find Ant+ the better of the two systems for connection without issue.
Hope that may help.

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8

Problem resolved. That worked perfectly. Thanks for everyone’s help on this.

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