Game Sounds messed up after update [January 2022]

Thanks, the sound of a train that’s described there seems accurate enough (the clacking of the wheels on the track at least, but then irregular), except for me it’s not related to any update, it’s been like this for at least a year, in fact as long as I can remember using Zwift. I’ve uploaded audio and a link to video of both a runner and a rider passing, making this noise. Sadly I can’t link to or upload it here.

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yeah i get this all the time when riders go past at speed or if I am descending quickly.

it is the sound equivalent of a strobe light is about the only way I can explain it - like it keeps getting louder and quieter coming in and out.

It is pretty annoying

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So I’ve sent recordings to Support, and got a reply back that frankly doesn’t make any sense whatsoever. Responder completely ignores the clacking (which is loud as f) and goes on to explain that actually I might not have noticed that there is a fast oncoming rider passing at speed (making a completely different noise) that is ‘cutting the air’ and that’s what this is. If it annoys me I should lower the 3D World Volume. I’d love to be understanding but this is really laughable. I guess I should be content that he/she didn’t suggest that is was actually my paper coming through the mailbox or me farting or something.

I’d love to send (a link to) these files to other users to hear what they think and whether it matches what they hear.

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are you able to share the sound recording here to see if it is the same noise others (including me) are getting?

No I can’t post links or add files unfortunately. Did get a more sensible reply later, so still have hopes.

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Try now. :sunglasses:

Hey thank you Gerrie! ZwiftClacking.mp4 - Google Drive links to an mp4 on my Google drive.

Wow that is a weird banging sound.

I have turned off all the sounds some time ago. At some point the sounds was nice.

I haven’t heard that before.

the weird up and down wooshing sound when the person passes you going downhill is the sound I was talking about

Sounds like someone needs to replace their virtual drivetrain! :rofl: Seriously, though, the sounds have gotten terrible with the past couple of updates. I used to like to hear the sounds, but now I can’t stand having them on at all because they are so chaotic and loud.

I’ve heard that sound throughout every TdZ event I’ve done. It’s part of the same problem.

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That is certainly not a sound I’ve heard in my recent rides. It almost sounds like a thread slipping on a plastic nut when you tighten it too much, or my kid banging on his toybox with a drumstick. Have you tested if the sound goes away when you turn the “Sound Volume” off? My first thought would be that it’s a corrupt sound file but we’d want to dial in where the sound is coming from before trying something drastic like a reinstall.

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@Lucas_M As noted by others, this sound is not isolated to Ed. In general, the ‘road noise’, or whatever it’s supposed to be, has been changed dramatically with the last couple of updates. Personally, I can’t even ride with the sound on in Zwift anymore because it is so annoying. It truly needs to be rolled back (and tone down the ‘Ride On’ dings while you’re at it).

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Thanks for the feedback, I’m glad it’s been recognized by some. I want to stress this noise is not just since the latest update for me, I’ve been hearing it for a very long time, always thinking it was some sort of attempt to simulate shifting or pedal clicking (though that would not make sense). However now that I’ve heard passing runners produce it, that goes out the window.
It is definitely linked to passing players, mostly right by you and sometimes more distant, but in what way, or what it is supposed to signify, is mysterious. Like said I also had it on iPhone directly, so a corrupt sound file is not likely.
In general indeed, the soundscape could be very helpful for the immersion experience, but it isn’t very good now.

Additional point: a brand new install on a pretty high spec Windows laptop gives exactly the same noise anomaly. With the advantage of the Windows built-in game recorder allowing easy system sound recording, so those sound files are coming up.

I get this noise too. It seems inconsistent, I that it’s only for certain riders when passed or being passed. I figured it might be a Cannondale with a creaky BB :laughing: Either way, it seemed to appear with the Neokyo update along with the rest of the awful sound updates.

Hi @Paul_Rayner

To my knowledge, the bug report is just for the volume slider problem(s), but I’ve reached out to the team for clarification. It could be that Zwift’s developers have an all encompassing report for these issues, but I’ll find out and let you know. Thanks!

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Thanks Steven. I asked Gerrie to merge a couple of threads yesterday because feedback about the “sound quality” issue was spread across a few threads. Hopefully you can see there’s a big issue here. And hopefully you can hear it yourself in the game.

Just to chime in here again, I did reach back out to the team for more information and while I don’t have any additional specific bug report tags here (as of yet), I’ve been told that Zwift’s developers are definitely aware of some “bad sounds” in various places in the app, and they’re working to fix this.

I appreciate everyone keeping us on our toes here; both @Lucas_M and myself have made a concerted effort to bring your concerns to the team, so I would expect some positive changes to come of it. Thanks!

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For me the weird clacking of passing riders/runners has gone since the last major update. Well done. :+1:

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