Shuji at Zwift HQ here. Thanks for flagging this up. I split this off from its original location because your most recent Zwift ride was done on v 1.45 and we want to make sure we’re chasing the right clues.
Question 1: would you say that this has been happening since the beginning of August?
- Scanning through your server logs, your AppleTV box was running tvOS v16.5.0 and Zwift v 1.44.0 on July 28.
- Starting on August 5, your box was updated to tvOS 16.6.0. This caught my eye as we’re seeing different symptoms affecting iPad users who updated to iOS 16.6. Maybe your symptoms are related, maybe they’re not.
Question 2 for you: how do you normally update the Zwift game app? There are three paths:
A. Go to the App store and manually push the “Update” button for the Zwift app.
B. Set my App store preference to automatically update Zwift.
C. Uninstall and manually reinstall Zwift.