Hi all,
Just did a killer 1500m climb, just as i was about to save my workout Zwift just stop responding. Will my workout be saved(Tron bike adventure) or all that effort is all gone:( any help will be appreciated.
Thanks, Rohan.
Hi all,
Just did a killer 1500m climb, just as i was about to save my workout Zwift just stop responding. Will my workout be saved(Tron bike adventure) or all that effort is all gone:( any help will be appreciated.
Thanks, Rohan.
While doing some searching I found this.
If you’re using an iOS device
For iOS, we just need your log files. Here’s how to get them:
As we mentioned in our response to your ticket, we unfortunately don’t have a way to add missing progress to your account in the event of a crash or freeze, but the partial fit file can still be uploaded to any third-party sites you use.
On a side note, here’s a link to our known issue article on the most common reason we’ve been seeing for game freezes.