Just confirming that, according to an email I received from Zwift support, the official word is that the update to iOS 13.1.2 causes Zwift to crash when you start a ride. And the recommended workaround suggested is to pair your trainer, etc. AFTER starting the ride. This means that you need to avoid pairing when the app first loads. The other workaround (not pedaling when loading in after pairing) was not mentioned to me, so I suspect it’s not working for a lot of people.
The support email said that a Zwift update will be rolled out to fix this, but no word on when that will be done. Presumably it won’t take too long…
Is there any update on this bug or a working workaround? Wanted to get some training in this afternoon but had the issue with Zwift crashing when I tried using it on my iphone on friday.
Sorry it’s taken so long to get news out to you about this, but our Devs are hoping to have a patch out for this soon. Thank you for your patience, and remember to reach out to our support team if you ever need assistance or have questions!
Same issue here. Not pedaling didn’t work for me. Not pairing my Kickr until after my rider loaded did. All other sensors were paired beforehand so don’t stress about unpairing them.
If instead of ‘just watch’ you click ‘skip’ on the pairing screen, you can select your world/route as normal from the drop-in screen, then click ‘ride’ to load into the route you chose, and once loaded in, click on the menu to go pair your items.
I’ve got the same issue. I’m a long time TrainerRoad user, but thought id give Zwift a go. Currently paying £12 a month for an app i can’t use, so not a great experience so far.
Thx a lot. Both solutions worked for me tonight, thus 2nd suggestion did not trigged the on-app time count to start. Not pedaling until connected did seem to give me the good old screen/functions. Tonights full workout was cut very slow do to the problem, but will get on the bike tomorrow - hopefully experience fully working zwift. Will report if not.
