iPad 5th Generation 32 GB (18GB of space)
iOS Software 13.4.1
Zwift Version 1.049822
Wahoo Kickr Core
Since the two iOS updates from the 29th April the Zwift iOS app has crashed mid-race during both the races I have taken part in.
On Thursday the Zwift crashed on my iPad less than 1km from the finish after approximately 40 mins of racing and after updating to the latest iOS release this morning (1.049822) 02nd May, Zwift crashed 7 minutes into my race.
I have the iPad connected to my TV via a Lightning Digital AV Adpater which is also powered to a wall socket and my connection to my iPad is via Wi-Fi.
Previous to these latest releases I have had no problems over the previous month using Zwift with the above setup including taking part in some of the larger events including the Haute Route Watopia and other races with many riders.
After Thursday’s crash I deleted and reinstalled the app and also updated the app to the latest release pre-race this morning but unfortunately Zwift crashed again after 7 minutes of racing.
Since the updates Zwift has not crashed when doing a normal ride on Friday and during my warm-up this morning. So the problem only seems to be when racing.
Does anyone have any suggestions as to what would cause the app to crash whilst racing?
Is it likely to be a bug in the latest Zwift iOS version for my iPad or is it likely to be that the iPad cannot handle the demands of the Zwift app since the update? I don’t see any others with the same problems?
Obviously it is strange that this has only started since updating the app on Thursday? I would love to get to the bottom of this as soon as possible as it is really frustrating to be racing and then Zwift crashing mid-race.
If anyone has any suggestions I would love to know. I raised a ticket with support on Thursday but have yet to get a response.