Can not login. When I want to login, Zwift says: Failed to log in. Check internet connectin. Ik have NO Wifi issues. This happens constantly. Prevous week I reset everything (renewd app on Apple tv, new account, everything). Anyone: PLEASE HELP !!!
Iāve been having this problem for months. I was told to reboot my wi-fi router which worked for a while but the issue returned.
Best advice I can give when this happens is to force-close the Zwift app, then do a re-start (not reset!) of the ATV and then relaunch Zwift. This has never failed to work for me.
Good luck.
Hoe do you force close Zwift?
Now I get: āāthere was a problem login in with that accountāā ā¦ Any ideas?
Same advice as before.
Force close the Zwift app (minimize the icon then swipe it upwards off the screen). Then launch the āsettingsā icon and do a system restart of Apple TV (takes about 30 secs). Then relaunch the Zwift app and log-in. It should work now.
Thanks, it works!
Glad I could help. Not sure what the problem is, but I pretty much have to go through that procedure before every Zwift session (not always).
ATV: At the end of a Zwift session, I always close the program via SwipeUpward. This works since months.
So do I, but it makes no difference. The next time I launch the app I run into the problems described above which requires an ATV restart and a Zwift reboot.
Ok. Thatās not funnyā¦
Force close and restart donāt work anymore!!! What to do?
I tried a 100 times
HELP anyone!
Iām surprised more ATV users arenāt running into this problem.
Itās now become a default start-up problem for me with every ride. Lots of di*king around before I can get it to work. In fact, my pace partner ride yesterday was my worst-ever Zwift experience with a litany of problems from start to finish (problems logging on, problems starting the ride, problems saving the ride etc).
Any kind of problem with my set-up used to be an extremely rare occurrence, now Iām surprised if nothing goes wrong.
But, to answer your question. Force-closing the Zwift app and re-starting Apple TV should (eventually) be a viable work around.
Which models of ATV do you guys with problems have?
Mineās an Apple TV 4K, 32GB purchased in August 2020 (sorry, but thatās about the limit of my tech knowledge 
).
It used to be a bullet-proof, fail-safe set-up (for about 18 months) where I could just clip-in and ride. Unfortunately, thatās rarely the case these days.
I donāt even use my Assioma pedals anymore because of problems with the Companion app Bluetooth bridge. In fact, sometimes I donāt even use the Companion app.
Posting ho-hum must be at least 8 characters.
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I have the latest Apple TV 4k
Notable datesā¦
July 20 - Apple tvOS 15.6 released
August 10 - Zwift 1.28 released
When did problems arise in relation to those releases? Is everybody running the latest of everything?
Are speed tests looking good?
Iām pretty ā ā ā ā about updating everything asap, so I donāt think thatās the issue.
I donāt know exactly when my log-in problems started but it was before June of this year. Since the problem appeared out-of-the-blue, I just assumed it would be rectified with a future Zwift or ATV update (unfortunately it hasnāt).
Iāve not done a speed test for a while but wi-fi connectivity hasnāt been an issue for me in the past (possibly 1 or 2 drops whilst riding over the past couple of years). Nothing has changed my end in terms of hardware etc. Iām simply running my Neo 2T directly to ATV via Bluetooth.
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This problem is accompanied by a pop-up message on the log-in screen which reads (something like), āWhoa! Error logging in with that accountā.
When I force-close the app and do an ATV re-start, Iām usually logged-in successfully (automatically).
Can you login on another device with that same account?
Iām on the latest Zwift and tvOS versions on an AppleTV 4K (earlier model) and itās fine. I was just helping a friend with the latest AppleTV 4K and the same Zwift and tvOS, and that was fine too.
Sorry if thatās not much help.