Platform and OS: Mac with MacOS 10.15.7 (Catalina)
Zwift version: 1.19.0 (100118)
Not using Companin App
Based in Belgium
Trainer: Direto XR, with latest firmware updated
I’ve been happily using my Direto XR on Zwift for 1 year now.
Since a few days ago however, without any changes done in my setup, I experience much harder workouts (around 25% harder).
ERG is on (and always has in workout mode), my cadence is aligned and stable, however power is about 25% higher than on target, and Zwift continuously says “reduce power”.
If you look at the attached picture, you see that my warmup started OK, but then became harder than expected (bringing me to close from my red zone already, while it usually ends at the high end of my blue zone), and then first interval (220W) immediately gives me a power fluctuating around 300W! I’m of course OK with fluctuations, but the average is obviously far too high.
Re-initialised my power trainer, and updated it to its latest firmware.
Done another trainer calibration, via the Elite iOS app
Done another trainer calibration, via Zwift
Uninstalled and reinstalled Zwift (the ugly way though: Moving the app package to the trash, and re-downloading it)
Every time, I re-tried a workout and suffered from the same.
I then tried a workout using a trial on FulGaz, and it seems OK… However I’m not keen to leave Zwift, unless I really have to.
Are there any recommendations on how to work around this within Zwift?
Happended to me this week, too. Elite Direto XR, Zwift on Windows 11. Combined with the crashes with latest AMD drivers it is really annyoing. Zwift ran great for about a year und now there are multiple problems. For calibration and restart helped, but the behaviour was the same.
I have a different problem with my XR-T, though it might be a Zwift problem; every so often the cadence drops to half of what it should be. I need to stop pedalling briefly to get the cadence to be read correctly again.
Today ERG problems also appeared on Android (which I have to use because Zwift will randomly crash with Windows 11 on AMD Drivers). Well now I am out of options und can cancel my subscription because after one year of no problems I have now no devices capable of running Zwift without errors…
Hi all. I need to revive this topic.
After a few months without ERG (to do the 50000m ascent challenge), I want to use it again.
Please read 1st for full description.
Once more, I do a normal training session, and after about 5 mins in the middle of a long stable 235W interval, I suddenly get around 315W with a constant « REDUCE POWER »!
Well, reduce it yourself, I’m super stable at 85rpm!
I tried again and again , once it didn’t fail, and the next time it failed again.
It might be the Elite Direto XR, but looking for solutions or recommendations here.
I have the same problem with my Elite Direto XR. Firmware is up-to-date. It works fine on the Elite app. I find that by switching Erg mode on and off and/or playing with the resistance levels in the companion app I can usually get the resistance to normalise, but it is not a permanent fix, which is very frustrating and doesn’t make for a pleasant training experience. In my opinion this product is not compatible with Zwift.
Same here, also noticing intervals way over 300 W on my zone 2 rides which should be 200-220.
Elite Direto XR which worked fine last year, using Zwift on MacBook and/or iPad. Using Elite’s myE-training app I noticed no problems, and calibration has been fine and in line with my external power meter all the time. Going through the steps with Elite support hasn’t gotten me anywhere so far…
Interestingly I also noticed resistance issues in ERG mode a few times when using my bike computer/headunit as the controller using ANT+, so I figured it’s a trainer issue rather than a Zwift issue… seeing this thread I’m not so sure anymore.
Update: after a month-long and slightly frustrating process with the people at Elite they told me there was no detactable fault. However the problem is clearly there, and it occurs not only with Zwift but with different apps including their own, and using multiple devices as well.
So they conclude it must be the trainer at fault after all, and I’m getting a new one under warranty.
Thanks for sharing the update! Good news for you, and hopefully for us. Would you be so kind to share your case number with Elite? This would allow them to connect the dots when I (we) contact them. I will tell them that I would like a swap too.
Another grumpy Direto XR-T owner here Whether it be a workout in ERG mode or a free ride the resistance way to high and all over the place. A Z2 ride for myself is 216-256w and normally with a HR of 120BPM. Now it’s 140BPM and feels like am riding through molasses. Still waiting to hear back from Elite Support as they appear to be on Christmas holidays still.
I’ve become aware of this issue with Direto XR trainers. It’s unclear what is causing it at this time. If the problem also occurs outside of Zwift, it may be difficult to find the root cause from our end. I will track this issue and keep you updated regarding any changes on our end. In the meantime, please update in this thread or contact support if you notice anything changes.
The current workaround for this issue seems to be turning ERG off then back on during your workout. This can be done in Zwift companion, or in the action bar at the bottom of the screen in Zwift.