Erg mode not available

Bugs and Support
1

Ive been riding with no tech issues for years and all of a sudden i have no erg mode.
I have good connections and have calibrated my kickr core both on the wahoo app and the zwift app.
I use the companion app, but the usual erg mode toggle isnt even showing.
Is this a problem from the latest update?
How do i troubleshoot this?
TIA

2

Hi @david_pacey, thank you for posting! I’m Gian from Zwift.

I’m sorry to hear you’re having issues with ERG mode. I appreciate you making sure your trainer is calibrated.

It seems that ERG mode is simply turned off during your workouts. Try turning it on in the main Zwift app:

  1. Open Zwift.
  2. Join a workout.
  3. Bring up the action bar (blue bar at the bottom) and look for the ERG mode icon.
  4. Click on the icon to turn ERG mode on. The app should say when it’s on.
  5. Continue with your workout to allow ERG mode to engage.

Please let us know if that works for you!

3

action bar? there is not now, and never has been a blue bar at the bottom of my zwift screen

4

Hi @david_pacey, thank you for your reply.

The action bar is the one with the blue icons at the bottom of your screen when riding. It’s usually hidden, but you can bring it up by pressing the up arrow on PCs. Check out this article for more information.

Let us know how that goes!