Erg mode not available on tacx neo

I just upgraded to Tacx neo and have tacx ant+. i am using the app on my windows tablet and the companion app on my samsung on bluetooth.

I did two workouts and couldnt find the option to activate erg mode either on phone mode or app/tablet mode.

can you help guide me to activate erg mode ? thanks

  1. ERG mode only works when you select a workout.
  2. You have to pair the Neo as the Controllable Trainer.

Note the highlighted section below:

  • Ride Type needs to have a workout selected (Select via the Training button)
  • Device Status should at a minimum show the NEO paired as the Controllable Trainer (lower right) if not also as the Power Source (upper left).

Did you pair the trainer as a FE-c Controllable Trainer