I am unable to turn ERG off on my account when doing a free ride. Here is what I have done to test this is isolated to my ZWIFT account
- When I ride a free ride (or a Workout with ERG OFF) on my account, ERG remains on. When I hit a climb, nothing happens with the resistance
- I log out of ZWIFT and log in on my sons account, same machine, same trainer, same phone and ERG is off. The resistance on the hills increases as we climb, but only on his account.
- As soon as I switch users to my account, same PC, same phone, same trainer EFG remains on, nothing happens when I ride up a hill
- I am running the latest ZWIFT app on the PC
- I have updated firmware on the trainer and done a spin down.
Please advice what I should do.