I switched to an Elite Tuo from the emotion rollers for the resistance and space savings, it’s been a nightmare ever since.
The Tuo seems to overload from static and drop from Zwift. Basically it drops, then the red light goes off and blue stays solid on. I was receiving static shocks all the time. It was 20% humidity in the chicago winter. Once the monitor even shut off for a second, which is grounded. Another time it popped super loud in the unit. Usually though I just receive a shock in my hands and it overloads
I’ve been troubleshooting with Elite for two months and am at the end of my rope.
Steps taken:
Added ant dongle to divide wireless labor equally
Wetted tires before riding
Swapped Tuo trainer for another
Grounded Tuo casing to outlet screw
Swapped circuitboard with one Elite soldered a grounding wire to just for me, drilled hole in plastic above power outlet for its exit
Bought two Dyson humidifiers and blasted them to achieve 42% humidity. Shocks went away but still overloads despite my friend riding fine on her Tuo at 25% humidity
I’m riding an EAI Godzilla single speed on it with Panaracer Agilest Fast tires. It sits on a “Body By Yoga luxury cork yoga mat” which says it has a natural rubber backing.
Honestly, after all that work and no results, I would ask for a refund and get something else. You have suffered enough already.
I guess you could also mimic your friend’s training mat or put it directly on the floor to see if that makes any difference. Or take it to your friend’s house and swap it out for theirs for a test.
random ideas… if you can figure out where on the trainer you have access to removing the static
ht tps://www.takk.com/products/passive-static-eliminators/
My friend has a black Wahoo Kickr mat. I think it’s plastic / PVC, which would be theoretically more problematic with static than my cork / rubber mat.
I paid $179 for the Tuo on sale.
With my humidifier on full blast I no longer have static shocks. But the trainer still overloads. Is that because one overload ruins the board?
Support said high performance tires often don’t have rubber, which reduces static and prevents transfer to the trainer, and that cheaper tires would be worth a try. But part of the appeal of the Tuo is the quick release and out the door nature of the design, and I don’t want to have to change tires or wheels to use it. Also that doesn’t really make sense because aren’t the people using home trainers the same types likely to use high performance low rubber content tires?
All this troubleshooting set me back after the return period. I’m also bothered by the strangeness of this and would like to find a solution. It’s the perfect trainer otherwise.