Dropshop points reset to zero

A few rides ago my drop shop points went back to zero an I haven’t actually used them for anything.

I had accumulated quite a few (about 3.5 million) so not sure if i hit a maximum amount or something?

I don’t mind to much as i wasn’t planning on using them just thought i’d flag it.

You need to make sure your app is up to date and if you are still missing Drops you need to submit a ticket: Drops disappeared entirely (almost entirely)

Hey Chris! Just checking in with you, feel free to submit a ticket to us, we’ll find out how many drops disappeared, and we’ll credit them back to your account. We’d like to help you get them back.

Thanks!

I have submitted a ticket - thanks!

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You’re welcome! :slight_smile: