Dashboard shows zeros

 I have just started with Zwift and really enjoy it but my dashboard shows all zeros most of the time. Sometimes it populates the info but most of the time just zeros. It also is not showing my payments to upgrade to full membership although my PayPal account shows that the payment went through. I have tried logging out then back in, changed my password, etc but nothing seems to work. I am on a PC and also Iphone, both are behaving the same way.