The Zwift website chat isn’t working. No response via Facebook. Could somebody from Zwift customer services please contact me because I have an account issue.
Hi @Mike_P9551, welcome to Forums. It’s Juan here for Zwift.
I’m sorry to hear you’ve been struggling to reach out to us. We’re aware of some edge-case issues with users on browsers such as Firefox.
Here are some tips to overcome this unexpected behavior.
- If there’s an issue with your default web browser, try clearing the cache.
- If there’s no indication that the website’s down and clearing the cache doesn’t fix the problem, try an alternate secure web browser like.
Anyhow, I sent you an email to address your concern about your account. I will connect you to the right Community Support Colleague in Zwift Support.
See you there!
1 Like
你好 我也无法联系到你们 邮件发送了都是机器人在回复 答非所问 请问官方工作人员可以联系一下我吗谢谢 咨询账号异常问题
我已经使用谷歌翻译来翻译我的回复。英文原文如下。
嗨@Cerebellar_Tiger，欢迎来到论坛！
我是费尔南达，来自 Zwift。
很抱歉您的问题没有得到任何答复，我想让您知道，我已经向您发送了电子邮件，并且正在将您连接到 Zwift 支持中合适的社区支持同事，我们愿意为您提供帮助您遇到任何问题！
请留意您的收件箱！
1 Like
好的 谢谢你 祝您生活愉快