Click connection issue

All of the sudden my Click devices would not connect.

I changed both batteries and then the left one connects but not the right. After some more troubleshooting, the right sometimes connects and now disconnects intermittently.

Strangely enough it says 90% battery despite the brand new battery. The left reports 100%.

I have tried uninstalling the apps, disconnecting the batteries and wiping them thoroughly, as well as turning off my phone, bluetooth, etc.

Help? My pictures show both clicks connected though the right is still blinking blue it drops in the app and then picks up but never solid blue light like the left

If I click install update the right drops and i get the error

I recommend contacting support since if the controls are faulty they can replace them.

It looks like there is a firmware update available. Have you tried installing that to see if the issue is fixed?